A simple service that speaks for you in an emergency
MedicAlert is medical identification backed by a secure 24-hour record. You wear the emblem; we hold the information that helps responders treat you safely — anywhere in South Africa.
In an emergency
Four steps, often in the first minutes after you’re found.
Your emblem is seen
A responder finds the MedicAlert emblem on your wrist or neck and knows a record exists.
They call the 24-hour line
The emblem is engraved with the emergency number and your membership number.
Your record is accessed
Our team relays your conditions, allergies, medications and contacts to the responder.
Faster, safer treatment
Care decisions are made with facts, not guesswork — reducing the risk of harm.
What’s on your record
Medical conditions
Diabetes, epilepsy, heart conditions and more.
Allergies
Medication, food and environmental allergies.
Medications
Current prescriptions and dosages.
Implanted devices
Pacemakers, stents, insulin pumps and similar.
Emergency contacts
The people we call on your behalf.
Doctor details
Your treating practitioner and practice.
Why it matters
Three moments where a record changes the outcome.
A collapse mistaken for intoxication
Low blood sugar can look like drunkenness. Without information, treatment is delayed.
The emblem flags diabetes — glucose is given quickly.
A severe allergic reaction
Anaphylaxis escalates within minutes and the patient may be unable to speak.
Known allergies guide an immediate, correct response.
Confusion after a seizure
Post-seizure, a person may be disoriented and unable to explain what happened.
Responders learn the condition, triggers and medication.
Membership in three steps
Learn
Understand how emergency identification protects you.
Apply
Complete your secure application and medical record.
Wear
Receive your engraved emblem and wear it daily.